Protecting your account and personal information is our top priority.
August 2025: We have recently received reports of a sophisticated scam in which fraudsters are using a technique called “spoofing” to disguise their phone number and make it appear as though the call is coming from a legitimate First Northern Bank and Trust phone number, when in fact, it is not.
Here’s what you need to know.
The Scam: Scammers are calling customers and, due to the spoofing, the incoming call ID shows “First Northern Bank and Trust” or a familiar Bank telephone number. The caller will attempt to gain your trust and then ask for personal or financial information, such as your:- First Northern Bank and Trust Account Number(s)
- Full Social Security Number
- Online Banking Username and/or Password
- One-Time Passcodes or Verification Codes sent to your phone
- Debit Card PIN or Complete Card Information
- Your Mother’s Maiden Name
First Northern Bank and Trust will NEVER call you and ask for this type of information. We already have your personal information on file and do not need to verify it over the phone.
Take steps to protect yourself.
- Hang Up Immediately: If you receive a call that appears to be from First Northern Bank and Trust and the caller asks for personal or account information, end the call right away.
- Verify the Call: If you are concerned about a legitimate issue with your account, call First Northern Bank and Trust at 1-800-344-2274. Never call any telephone number provided by a suspicious caller.
- Be Skeptical: If a caller creates a sense of urgency or threatens to close your account if you don't provide information, it is a scam. Take your time, stay calm, and verify the call.
- Do Not Click Links: Be cautious of text messages or emails that accompany a suspicious call. Do not click on any links they provide.
- What to Do if You've Shared Information: If you believe you have been a victim of this scam and have already provided personal information, please call First Northern Bank and Trust immediately at 1-800-344-2274. We are here to help you secure your accounts and prevent further unauthorized activity.