Face masks are required for employees and customers.
For security reasons, we may request valid identification and you may be asked to remove your mask/hat/sunglasses in view of the camera.
A greeter will be present.
You may be required to answer health screening questions and have your temperature taken.
We reserve the right to Refuse Service if you exhibit symptoms of COVID-19, or do not feel well. If you live with a sick family member, we ask you NOT to visit us in person and – instead – conduct your banking using self-service options.
Only customers requiring service will be allowed to enter our lobbies.
For your safety, the number of customers allowed in the bank at once has been pre-determined by branch location.
You may be asked to wait in your vehicle for entry into the lobby.
Upon completion of your transaction, please exit the branch to allow other customers to enter the building.
Customers must maintain social distancing procedures at all times, remaining a minimum of 6′ away from the nearest person.
Barriers have been installed at each teller station and at customer service desks.
All branches are following CDC guidelines on disinfecting/cleaning.
Special needs/high-risk individuals should contact their local branch to schedule an appointment for in-bank transactions.